Users can receive notifications on Snapchat for new snaps, friend requests, or messages. Because of this, it can be rather annoying if you abruptly stop receiving them or if they stop coming with sound.
You’ve come to the right place if the Snapchat app on your iPhone or Android device isn’t sending you notifications or alerts.
This guide describes a number of fixes for Snapchat notifications not working on iOS and Android.
1. Restart Your Device
One of the most effective ways to fix the majority of tech-related issues is to do a hard reboot. Although consumers frequently ignore this tried-and-true technique, it is comparatively quick and easy to do.
In this situation, a hard reboot will end any background processes interfering with Snapchat push notifications. As a result, you should attempt to do a hard restart of your device first because this simple cure can help you avoid further time and hassle.
2. Check the Sound of Your Phone
You should initially check your phone’s volume if Snapchat alerts are still arriving but you can’t hear them. Make sure it isn’t muted so that you won’t hear the alerts as they arrive on your device.
At the same time, make sure your phone is not on “Silent Mode,” since this may be the reason your alerts aren’t being received.
When Silent Mode is activated, all notifications, including those from the Snapchat app, have their sounds muted.
Depending on the sort of Android smartphone you have, you might need to use the volume button or a specific sound button to turn off Silent Mode. For such, there is a toggle switch on iPhones located on the right side of the bar.
iPhone
Silent mode can be disabled by pressing the Silent/Ringer switch until it clicks toward the screen. You can still use Silent Mode on your phone if the orange line is visible.
Android
To disable or exit silent mode on Android phones, press the volume up button to increase the volume.
3. Update the Snapchat App
If a bug is to blame, updating Snapchat is the best course of action. Professional app developers regularly update mobile apps. User-reported problems will be rectified and patched out by what is referred to as a bug repair during upgrades.
To prevent these problems, it’s crucial that you update your Snapchat app to the most recent and reliable version. Installing any pending updates and getting the latest version will help fix any inherent issues that may interfere with the smooth functioning of the app such as Snapchat notifications.
To update your Snapchat app:
- Go to Playstore (for android users) or App store (iPhone users).
- Search for Snapchat.
- Install any pending updates if there are any by tapping on “Update.”
4. Turn Off “Do Not Disturb”
Do Not Disturb Mode may be to blame if you aren’t getting any notifications from any app, including Snapchat. In order to receive Snapchat notifications, you must turn it off.
This is obviously helpful in situations where the user really doesn’t want to be disturbed.
To Turn off Do Not Disturb on iPhones (iOS)
- Go to “Settings -> Focus” on your iPhone to switch off “Do Not Disturb Mode.”
- On the next screen, tap any Focus mode that is marked as “On” to switch it off.
To Turn off Do Not Disturb on Android
- Navigate to Settings.
- Tap on “Sound & Vibration.”
- Tap on “Do Not Disturb” then proceed to toggle it to the left to turn it off (if it was on).
5. Enable Push Notifications on Snapchat
Another method to solve broken Snapchat notifications is to see if Snapchat Push Notifications are enabled, and if not, to turn them on. A recent update may have automatically deactivated alerts or you may have accidentally turned them off.
Users have the option to personalize notifications in Snapchat’s settings, and they may unintentionally turn off the app’s notifications. A Snapchat app upgrade or reinstallation may have also reset these settings.
You won’t hear the notification alert if the app’s notification sounds are off. Therefore, make sure that the Snapchat app for Android or iPhone has the notification sound turned on. If all other notifications from other apps have sound, try this workaround in particular.
To enable Snapchat Push Notifications on Android
- Tap on your Bitmoji Avatar at the top left corner of the screen to access your profile.
- Tap the settings gear icon at the top right.
- Tap on “Notifications.”
- Ensure the check box next to “Enable Notifications” is enabled.
- Check the boxes for all other notifications you want to receive.
6. Ensure Snapchat is Able to Send Notifications
To ensure a complete experience with sound, you must activate notifications both inside the Snapchat app and in the system settings.
You won’t receive notifications even if you enable the in-app notification settings for Telegram if the system settings have Telegram’s notifications off.
To Check your device’s settings for the Telegram app’s notification preferences.
- On Android, go to “Settings.”
- Tap on “App management” and then proceed to “App List.
- Select Snapchat from the list of apps.
- Tap on Notifications.
- Turn on the toggle to enable notifications for Snapchat.
Your device’s notification settings may have some settings that are interfering with Telegram push notifications. Because of this, you might have unintentionally or purposefully turned off notifications on your device in the past.
Turning on notifications as described above will ensure you receive notifications from Snapchat without any interference.
7. Disable Battery Saving Mode
The majority of gadgets offer a battery saving mode that extends the time between charges. For consumers who must use their devices for extended periods of time, this function is intrinsically valuable.
However, Snapchat notification sounds and other notifications could be affected if the battery-saving mode is always enabled on your phone.
The explanation is that when the device is turned off, Battery Saving Mode pauses all background operations. Your Telegram alerts may not function or display as a result of this minor power-saving adjustment.
To solve the problem, you must disable the battery saving mode.
For iOS (iPhone Users)
- Go to “Settings” then proceed to “Battery” on your iPhone to disable battery-saving mode.
- Deactivate “Low Power Mode” by turning it off.
For Android Users
- Navigate to “Settings.”
- Tap on “Battery” then proceed to “Battery Saver.”
- Turn off the battery saver mode.
For Tecno phones, tap on “Battery Lab” from the settings. Navigate to “Advanced Settings” and tap on “Battery Saver.” Turn off the toggle labelled “Use Battery Saver.”
8. Enable Background Data Usage for Snapchat
Push notifications for Telegram may also be problematic depending on your mobile data and Wi-Fi connection settings.
Users who disable Background Data Usage typically don’t get notifications while using mobile data. But as soon as they connect to Wi-Fi, they’ll be inundated with notifications.
Try turning on Background Data Usage on your smartphone if this sounds familiar to you.
To enable background data usage for Snapchat on Android:
- On Android, go to “Settings.”
- Tap on “App management” and then proceed to “App List.
- Select Snapchat from the list of apps.
- Tap on “Mobile data & Wi-fi.”
- Ensure the “Background data” toggle is enabled to “enable usage of mobile data in the background.
In essence, this setting gives the Snapchat app internet access even when it’s not open when utilizing cellular data. Consequently, the app may continuously update and send you timely notifications.
9. Log out of Snapchat and Log in Again
If Snapchat notifications are enabled in the system settings and the app but you are still not receiving them, you can try signing out and then back into Snapchat.
This is sometimes all it takes to resolve the Snapchat notifications not working issue.
To log out of your Snapchat account:
- Tap on your Bitmoji Avatar at the top left corner of the screen to access your Snapchat profile.
- Tap the settings gear icon at the top right.
- Scroll down to the very bottom of the settings page and tap on “Log Out.”
- Confirm the action by tapping on “Log Out” from the dialog box that displays.
After login out, log in again and check if you will get subsequent notifications from Snapchat.
10. Uninstall and Reinstall Snapchat
Reinstalling Snapchat can fix your issue if everything else fails. A fresh copy of the program will include all the most recent updates while uninstalling the app deletes all the data related to Snapchat, some of which may be damaged and interfere with alerts.
To uninstall and re-install Snapchat:
- Long-press on the Snapchat app and choose “Uninstall” or “Remove.”
- Confirm the action by tapping on “OK.”
- Go to Google Playstore (Android) or the Apple App Store (iPhones) and search for “Snapchat.”
- Tap on “Install” or “Get” to get it installed.
After reinstalling Snapchat, you can expect the notifications to work again.
11. Clear Snapchat App’s Cache
The technology behind caching in apps can be really helpful in the smooth functioning of the app. However, corrupt cached files and data can occasionally cause issues such as the one under discussion – Snapchat notifications not working.
If the Snapchat notifications issue is caused by cached files and data, then it’s essential to clear the cache to get it resolved.
To clear Snapchat cache on Android
- Go to “Settings” and tap on “App Management.”
- Proceed to “App List” to see all the apps you’ve installed on your phone.
- From the list of apps displayed, select Snapchat.
- Tap on “Storage & Cache.” Proceed to tap on “Clear Cache.”
To get Snapchat cache and data cleared on an iPhone, simply uninstall it, then reinstall.
12. Report the Notification Issue to Snapchat
If you’ve tried troubleshooting with all the above methods and yet you still don’t receive notifications on Snapchat, then your last resort will be to reach out to Snapchat.
To contact Snapchat:
- Navigate to “Settings” after launching the app.
- Under the support tab, tap on “I Need Help.”
- Here, tap on the “Contact Us” button. You can also tap on the three horizontal lines at the upper right corner, then tap “Contact Us.”
- Under “What can we help you with,” select “I need help with a Snapchat feature.”
- Tap on “Settings” under the heading “What feature is this related to?”
- Another list of options will appear: “Dark mode,” “Changing my birthday,” and “Other.” Select “Other.”
- In the “Description” box, provide information relating to the Snapchat notifications not showing or working issue, then tap on “Send.”
You can be sure that Snapchat will revert to you with actionable guidelines on how to resolve your notifications issue.