Are you having problems with your Snapchat account that you want to know how to unlock a permanently locked Snapchat account?
Do you want to know how to get a permanently locked Snapchat account back? Then join us to go through the best guidelines to make this happen!
Most Snapchat users across the world have made diverse complaints about their Snapchat account being locked permanently and for that matter, want to know how to get a permanently locked Snapchat account back.
About this issue, it is very imperative to know that the Snapchat app has community guidelines that inform users about their don’ts. You are not permitted to post just anything on the Snapchat app as well as comments and other means you could breach the community guidelines.
One thing that is very common about most social media users including Snapchat users is creating an account on the social media platform or logging into the account and skipping the terms and conditions as well as their community guidelines.
This tends to affect users who may have breached the community guidelines in one way or another resulting in your account being temporarily or permanently locked. This may be your issue and mostly it is first locked temporarily and then permanently locked. If you are not lucky, you may end up getting your account locked just like that.
Not long ago, a lot of Snapchat users made several complaints about receiving messages about their accounts being locked. Users were very uncomfortable with what was happening because they did not want to lose their data on the app.
This is actually what usually happens when your account is locked as a Snapchat user. The probability of losing your data is very high and that is why there is a need to know how to get your permanently locked Snapchat account back. Just read more!
Why is My Snapchat Account Locked?
Just as you are asking, many other users are also wondering why they have their Snapchat accounts locked. Your account may be locked temporarily or permanently if you do not comply with the conditions of Snapchat to maintain your account.
Snapchat has given reasons why you will have your account temporarily or permanently locked and the reasons are listed below:
- Send large numbers of friend requests before verifying the phone number and email.
- Usage of abusive spam messages and abusive behaviors
- The platform labeled the account s compromised and initiated a protective block.
- Use third-party apps or plugins that were not given authorization by the Snapchat app.
- Making several reports on the Snapchat app.
- Breaching End-user License Agreements rules.
How to Unlock a Permanently Locked Snapchat Account
1. Delete All Third-Party Plugins and Apps of Snapchat
As it has been mentioned earlier, the usage of third-party apps or plugins that were not approved by the Snapchat app results in your account being blocked temporarily or permanently. In this case, your account may have been blocked permanently and you will have the option to uninstall all the third-party plugins and apps of Snapchat.
There are various apps on the Play store and app store that are known for increasing snap scores and snap friends for users, among others. These are the apps we refer to as third-party plugins and apps of Snapchat. You should get rid of them as soon as possible.
These apps may have interrupted the correct function of your Snapchat account, resulting in a breach of Snapchat community guidelines. Failing to uninstall these apps may lead to a permanent ban than the temporal lock you may have now. To uninstall the third-party plugins and apps of Snapchat, kindly follow the steps below:
- Look for the third-party Snapchat app in your app menu.
- Long press it till a pop up widow shows.
- Tap on uninstall.
- Confirm to uninstall the app.
- Wait for the app to be successfully uninstalled.
- Check if you can access your Snapchat account after a successful uninstallation of all the third-party plugins and apps of Snapchat.
2. Uninstall and Reinstall the Snapchat App
After uninstalling all the third-party plugins that may have caused your Snapchat account to be blocked, you should also consider installing your current Snapchat app and reinstalling it.
This is because uninstalling and reinstalling the app will remove all the data that may have caused the app to inform you of your locked account.
One of the best follow-up options you can do as a Snapchat user who just deleted the Snapchat third-party plugins and apps is to uninstall and reinstall the Snapchat app itself. This will enable your app to refresh without the effects those apps had on it.
Use the steps below to uninstall the app:
- Look for the third-party Snapchat app in your app menu.
- Long press it till a pop-up window shows.
- Tap on uninstall.
- Confirm to uninstall the app.
- Wait for the app to be successfully uninstalled.
Use the steps below to reinstall the app:
- Search for the Snapchat app in the search bar.
- Tap on the install section to download the latest version of Snapchat on either Playstore or App store.
- Launch the app, and check if you still have an issue with accessing your Snapchat account.
NB: If your account was blocked because you violated Snapchat community guidelines by posting something abusive, then it wouldn’t; be the best remedy even after uninstalling and reinstalling the app.
If you are a Snapchat user and fortunately for you, your app account was not permanently locked but temporarily locked, then you have the chance to unlock it now. When you open your Snapchat app, you will find the yellow unlock button beneath the notification that informs you of the reasons your account is blocked.
It is very important to have done the first two steps by uninstalling the third-party plugins and apps of Snapchat and also reinstalling the Snapchat pp, before tapping on the “Unlock” button.
You should not be expecting immediate access to your Snapchat account after tapping on the unlock button because it will take you some hours for Snapchat to process your request and send you a new password in an email to inform you that your account has been unlocked successfully.
This may take few hours after you undertook that action, or will actually take you a few days depending on how responsive the Snapchat app is as at the time you requested that your account should be unlocked.
4. Clear Snapchat App Cache and Data
In some cases, the message that your Snapchat account has been permanently blocked may come as a result of a glitch on your phone or with the app. Most of these glitches come as a result of app caches of the Snapchat app which is causing your Snapchat to malfunction.
Therefore, it is advised that you clear your Snapchat app cache and data to verify if it is truly the fault of the app cache or not. It is very possible you may not be informed that your account has been permanently blocked after trying this.
- Close the Snapchat app on your phone
- Long press the app till a sub-window shows and tap on the app info
3. After tapping on the “App info”, Scroll down to look for storage and tap on it.
4. Go down to tap on the Clear Cache to clear the Snapchat app cache
5. Go back to relaunch the app to check whether the issue has been resolved.
Clear Snapchat cache as an iOS user using the following steps:
- Unlock your phone and launch the Settings app
- Tap on General and select iPhone Storage
- Look for Snapchat in the list of apps and tap on it
- You’ll see all the details of the Snapchat storage so you choose Documents & Data
- Tap on the offloaded app to clear the Snapchat app cache.
5. Login to Snapchat on a Different Device
Most of the time we find out that the device or browser we use to access the internet may be problematic, hence leading to problems such as your snapchat account receiving a permanently locked message.
Due to that, it is advised that you log out of the Snapchat account on your phone if possible, and log in to another device or another browser. When using a browser to access the social media platform, it is advised that you use browsers such as Google Chrome, Firefox, Opera, Microsoft Edge or Safari browser.
We are assured that it is quite possible that your Snapchat account may work now perfectly on another device or browser as a result of the different situations your device may find itself in.
To login to your Snapchat account on another device, use the steps below:
- Launch the Snapchat app on the other device.
- Insert your email or username
- Insert the password of your Snapchat account.
- Tap on login to get access to your account.
- Now check if your account has still been blocked permanently.
6. Contact Snapchat Support Centre
All of the above options on how to unlock a permanently locked Snapchat account are very possible ways to curb the issue and therefore if you still find it very worrying to face the challenge of your Snapchat account being locked after going through all the processes highlighted above, then you should not hesitate to contact the Snapchat support center.
They aid you to solve the issue in the best way, answering questions like, is there a way to unlock a permanently locked Snapchat account? or “Why has my Snapchat account been locked?
Visiting their site www.support.snapchat.com to seek help from them will be the best and the farthest you can go to curb the issue to know how to get a permanently locked snapchat account back after all.
7. Create a New Snapchat Account
It is very advisable that you eventually have to create a new Snapchat account if all the options you have tried above tend to fail.
The chances that you will lose your account forever because it was blocked permanently and you could not get it after trying the guidelines above is high.
Therefore we advise that you go ahead to create a new Snapchat account in order to continue the very interesting features of the social media platform.
These are things you should know while creating a new Snapchat account after permanently losing your previous account.
- You are not allowed to use the previous or the same email account you used to sign up for your previous account. Therefore you either have to use a different email account you have or create a new one so that you can create a new Snapchat account successfully.
- You also do not stand the chance of retrieving the data you’ve lost in your previous account since your account was permanently blocked.
- You cannot use your previous username or the same username you used to sign up for your previous account. If you do this, you will be alerted that the name of the account you are about to use has already been used by another Snapchat user. Therefore, you are not permitted to use the account.
- You will not be allowed to create a Snapchat account if you are below the age of 13 years. Therefore you should be careful about the date you use when filling in the birthday section.
- Use a valid email address so that you can receive the confirmation code you need to sign up from Snapchat.
Conclusion
It is very necessary to know that when your account has been permanently blocked by Snapchat, it is very difficult to be able to access the account again. Therefore you should endeavor to obey all the set community guidelines given by Snapchat so that you do not end up either temporarily or permanently locking your Snapchat account.
If your account was locked temporarily, then you have the hope to gain your Snapchat account again without losing it in a few hours or days.
We are pretty sure you have now found a remedy to your problem with the Snapchat app. Therefore you should not hesitate to check out this article any day to find a better solution or options on how to unlock a permanently locked Snapchat account, and know the reasons that caused you to beat yourself over the issue.
This article gives you direct guidelines to fix the issue and know how to go about your issue with your Snapchat app with regard to your account in the comfort of your home.
Look for a detailed highlight on how to unlock a permanently locked Snapchat account on Android and iOS devices in the article anytime you encounter such an issue.