As a regular Instagram user, have you been crashed by the error, “Help us confirm you own this account Instagram?” and you want some guidelines to get rid of this issue, then you are definitely at the right place to get things sorted out like never before. Just delve into this article with us and let’s read more!
Instagram despite its very interesting platform and the amazing features it offers users, is also prone to certain errors that definitely cannot be denied. You may have faced several problems with the Instagram app and the “Help us confirm you own this account” is actually not an exception.
Over time, Instagram users have not left the internet with several reports of some unusual experiences they sometimes have using the Instagram app. The general reason for these problems with the Instagram app has been noticed to be bugs in the app which have been fought to be conquered by the social media platform.
It is due to security reasons that they try to fix all bugs concerning the Instagram app but on the other hand, Instagram users suffer sometimes because they have to confirm they own their own accounts after some time for the sake of security reasons.
You may be trying to log in to your account after a while and Instagram will meet you with the pop-up message, “Help us confirm you own this account”. This requires that you provide them with confirmations from the email and phone numbers linked to the account.
It becomes a burden for the Instagram user who is no longer using the number linked to his or her account or the email linked to the account. This sometimes becomes quite troublesome and worrying but we are going to give you the best guidelines to deal with this issue regarding the Instagram app. Just Read More!
Why do I see Help Us Confirm You Own This Account Instagram?
Instagram users mostly after logging in to their Instagram account on a device do not have to re-login when they relaunch the app on the device. For that matter, they are not made to confirm they own their own accounts unnecessarily like you are seeing now. If you face this issue, then you must definitely know there is something wrong somewhere regarding your Instagram account.
It is imperative to know as an Instagram user that whenever you receive the “Help us confirm you own this account” pop-up on Instagram, your account may have been logged in by another user in a different location, with a different device other than what Instagram knows you for.
Therefore this pop-up by Instagram is a means through which the Instagram app can confirm or in other words, verify that you are the true owner of the account. If this happens, it is indirectly informing you the owner of the account, that your account is being accessed elsewhere because receiving “Help us confirm you own this account” suddenly is very unusual of Instagram.
There are other reasons for this other than someone elsewhere trying to have access to your account. On the other hand, if you fall under the Instagram users who use the Virtual Private Network (VPN) or a proxy to access your account on Instagram, you may be bothered by this issue a lot because of the change in location.
Other Instagram users who also do not log into their account with just one device are also prone to receiving this pop-up a lot because whenever there is a change in the device and location of access to your Instagram account, your identity is required.
You must not forget that Instagram is very particular about the security of its users and whenever there is a suspicious login into any Instagram account, the identity of the user is at risk and it must be verified as soon as possible before further issues come up.
Hackers are actually all over the place on diverse social media platforms including the Instagram app with bots and or spam accounts. Therefore the slightest means they get access to your account logins, you may find yourself wanting with your security on the Instagram app, highly at stake.
Since you now have a fair knowledge about the reasons that amount to the issue you are facing currently with the Instagram app, we guess you should not beat yourself any longer over the issue because we have the remedy at hand and we are going to feed you with every guideline since you are also ready to read more and have your issue resolved!
Fixes for “Help Us Confirm You Own This Account Instagram”
1. Confirm Your Account Through the Email or Phone Number
The very first thing that is required of you when you receive the “Help us confirm you own this account” pop-up from Instagram especially when you are about to log in to the account is by confirming the account through the email or phone number.
Whenever you receive the pop-up, Instagram will be ready to send a code to your email account or phone number linked to your account, a code that will aid you to confirm your account. Therefore you should accept the request to help Instagram confirm you own the account immediately.
You must make sure that the email or phone number linked to your account is activated so that you will receive the code to confirm your account. Having activated the email, go to the email Inbox or Spam and you will see a message from Instagram telling you to confirm your Instagram account.
The message from Instagram to your mail may begin with the title, “New login on Instagram from Instagram on Android/iPhone”. Below is the code you are required to use to access your Instagram account. If possible, copy and paste the code sent by Instagram to your mail into the given space to insert the code. If not, insert the exact code given by Instagram to confirm your account.
If only your phone number is linked to your Instagram account, you should make sure you can receive a text message on the number so that Instagram can easily send you the code via text message. It is usually recommended that you link more than one number to your Instagram account so that you can still have the code in case you have lost one number already.
If not, the best way to be on the safer side with regards to codes and personal messages from the Instagram app is to link your email to the Instagram account since it it is quite easier to access your email than a phone number.
2. Reset Your Instagram Password
This is recommended usually when you receive the pop-up when you are already logged into the account. It is recommended that you change your Instagram password quickly so that it will be easier to be identified automatically without having to confirm your identity on the Instagram app. To do this, kindly follow the steps below:
- Launch the Instagram app on your android or iOS or launch Instagram via the browser.
- Since you are already logged into the account, tap on your Profile account to go to your Instagram profile.
- Tap on the three horizontal lines in the top right of your screen.
- Tap on Setting in the menu that you see.
- Scroll down till you see logout account and tap on it.
- Go to the Instagram password reset link.
- Insert the username and current password of your Instagram account.
- Go to the email linked to your account and tap on the link sent to you from Instagram.
- Now enter and confirm your new Instagram account password.
- You will receive another email from Instagram to secure your account.
- Tap on “secure your account here” and confirm your data on Instagram.
- Now login to Instagram using your new Instagram password.
3. Use the Forgot Password Option to Reset your Instagram Password
If you are yet to login to the Instagram app where you saw the “Help us confirm you own this account” from Instagram, then it is easy and advised to use the “Forgot password” option before you login to the Instagram account. To do this, kindly follow the steps below:
- Launch the Instagram app on your android or iOS or launch Instagram Web via the browser.
- Below the “Login” button, tap on “Forgot password” without inserting any login credentials.
- On the next page that comes, enter either your Instagram username, email, or phone number and tap on “Send login link”.
- Go to the email linked to your account and tap on the link sent to you from Instagram.
- Now enter and confirm your new Instagram account password.
- You will receive another email from Instagram to secure your account.
- Tap on “secure your account here” and confirm your data on Instagram.
- Now login to Instagram using your new Instagram password.
After you have received the pop-up to help Instagram confirm you own the account, you can see a button that gives you the option to ‘Get Help Loggin In’. You can utilize that button to recover your account easily.
To do this, simply tap on the ‘Get Help Loggin In’ button. On the next page comes the list of Frequently Asked Questions (FAQs), and Instagram will give you several options to recover your accounts such as using the email, phone number, and other means they think they can help you to login to your account.
If none of the options Instagram gives you work, then you should try the other guidelines given in this article to help you curb the situation.
5. Report Hacking Through the My Account Was Hacked Form
Another means to curb this issue you are facing with your Instagram login is to contact Instagram through the ‘My account was hacked form’. Instagram has made available a form that helps with issues regarding security with the Instagram app.
Therefore after going through all the above guidelines and it is still not helping, you should not hesitate to report that your Instagram account has been accessed by another user, hence your account has been hacked and must be responded to.
The Instagram team actually respond to the ‘My Account was Hacked’ form so you should report as soon as possible using the steps below:
- Get the My Account Was Hacked form through Instagram Help Center.
- A lot of questions will be asked concerning the report you have made and you should find answers to them to aid you to recover your account.
- After answering the questions a link will be sent to your mail to help you recover your Instagram account.
- Follow the instructions that the mail will give you in order to access your account after the report.
6. Contact Instagram Support Centre
All of the above options on how to fix Help us confirm you own this account on Instagram to curb the issue and therefore if you still find it very difficult to deal with the challenge you are facing, even after going through all the processes highlighted above, then you should not hesitate to contact the Instagram Support Center.
They aid you to remedy the issue in the best way, answering questions like “Why do I receive the help us confirm you won this account?” or “Why was I logged out of my Instagram account?”
Finally, we advise that you visit their site to seek help from them will be the best and the farthest you can go to curb the issue. You can do this by contacting them on the app, using the steps below:
- Go to your Instagram profile and tap on the three horizontal lines at the top right of your profile.
2. Scroll through the options and select Settings.
3. Scroll through the settings options and tap on Help.
4. Scroll through the Help options and Report a problem.
5. After choosing Report a problem, type your problem of either your account being hacked or your not being able to access your Instagram account.
How to Prevent The Help Us Confirm You Own This Account Instagram
Actually, the “Help us confirm you own this Account” on Instagram can be prevented especially when it is too often. Despite the fact that Instagram uses this to protect your account from being hacked by other users, you may find it very worrisome sometimes to try to retrieve your Instagram account again.
Therefore, since prevention is definitely better than cure, let us take you through the preventional guidelines so that you do not receive the help us confirm you won this account on Instagram unusually.
1. Complete Your Instagram Profile
You must make sure that you complete your Instagram profile in order to make it difficult to access your Instagram account. You should be able to feed Instagram with all the necessary information Instagram needs about your profile.
This includes your original profile picture, linking an email and a phone number to your Instagram account verifying them accordingly. You should also try as much as possible to link as many social media accounts you have to your Instagram accounts such as Facebook and Whatsapp. This will make it easy to login to your account or easy to be contacted by Instagram.
2. Avoid Logging in to a Single Account from Several Devices
Whenever you login to a particular account, it makes it suspicious to Instagram. Logging in to the same account from multiple devices prevents you from accessing your account easily. Therefore you should not login to the sam account on numerous devices.
Before you login to your account on a different device, it is advised that you logout of your Instagram account on the normal device you use the account on, and then you can login to your account on the new device. With this, you will not receive the “Help us confirm you own this account” from Instagram.
4. Set Up a Strong Password for Your Instagram Account
In order to keep your account highly protected it is recommended that you set up a strong password for your Instagram account. Setting up a strong password for your Instagram account prevents your account from being hacked by just mere guessing or mere addition of alphabets or numbers.
You can use upper and lower case letters, symbols, and numbers (eg., Bign246 or @*#&*&/). You can also choose to mix the letters with the number and symbols (eg., design246 or @#BigerrD).
To set up a strong password on Instagram kindly follow the steps below:
- Launch the Instagram app on your android or iOS or launch Instagram via the browser at http://www.instagram.com
- Below the “Login” button, tap on “Forgot password” without inserting any login credentials.
- In the next page that comes, enter either your Instagram username, email or phone number and tap on “Send login link”.
- Go to the email linked to your account and tap on the link sent to you from Instagram.
- Now enter and confirm your new Instagram account password (Insert a strong password like (eg., design246 or @#BigerrD)
- You will receive another email from Instagram to secure your account.
- Tap on “secure your account here” and confirm your data on Instagram.
- Now login to Instagram using your new Instagram password.
5. Turn on Two-Factor Authentication on Instagram
As we already stated earlier, your Instagram account can be logged in by just anyone since the individual has your Instagram login credentials. That is where the two-factor authentication on Instagram becomes a necessity.
Making sure that the two-factor authentication is activated on your Instagram account is a basic necessity as a Snapchat user as far as your privacy is concerned. Two-factor authentication enables you to protect your account aside from your normal Instagram login credentials.
Follow the steps below to enable the two-step verification on Instagram:
- Launch the Instagram app on your android or iOS or launch Instagram via the browser at http://www.instagram.com
- Since you are already logged into the account, tap on your Profile account to go to your Instagram profile.
- Tap on the three horizontal lines in the top right of your screen.
- Tap on Setting in the menu that you see.
- Scroll down and tap on Security.
- Tap on “Two-factor authentication”.
- Tap on “Get started” at the next page.
- Now choose your security mode. That is either you will receive the code through WhatsApp, the Authentication App (which is recommended by Instagram), and a text message for your phone.
- If you choose WhatsApp, you will get the login code from Whatsapp.
- If you choose the authentication app, you will get the code through the app.
- If you choose text message Instagram will send a login code to the number you choose (It is advised to use a different number other than the other number here).
- Now confirm the code and activate the two-factor authentication for your Instagram.
6. Link Your Facebook Account to Your Instagram Account
It is also advised that to keep your information intact and your account well protected, you should link your Instagram account to other social media platforms and Facebook is one of the best platforms to link your Instagram account too. Make sure you have a Facebook account to try this option.
Without hesitation, link your Facebook account to your Instagram account now so that you do not encounter problems in the future trying to login to the Instagram account. To do this, follow the steps below:
- Launch the Facebook app.
- Go to your profile directly or tap on your profile picture to take you there.
- Tap on the three horizontal lines in the top right and choose settings
- Select Instagram
- To add the Instagram account to your Facebook account, tap on Connect account.
- Make sure you allow access to Instagram messages in your inbox.
- Click continue and enter your Instagram password and select login
Bottom Line
We are pretty sure you have now found the major and minor reasons that caused the “Help us confirm you own this account” from Instagram. You now know it is unusual and a symptom of your account being tried to be hacked. We give you the possible fixes for the issue and how to prevent receiving the pop-up unnecessarily.
Therefore you should not hesitate to check out this article any day to find a better solution or options on fixes for Help Us Confirm You Own This Account Instagram, and know the reasons that caused you to beat yourself over the issue.
This article gives you direct guidelines to fix the issue and know how to go about your issue with your Instagram app with regard to your account in the comfort of your home.
Look for a detailed highlight on how to fix Instagram couldn’t load activity error on Android and iOS devices in the article anytime you encounter such an issue.