[Fixed] TikTok Notifications not Working or Showing on Android and iPhones

If you’re a fan of the app, you know how annoying it can be when you’re not receiving notifications for new videos or updates from your favorite creators.

It can be especially frustrating when you’re relying on those notifications to stay up-to-date with your favorite content or get notified when comments are made on your videos and require your immediate replies.

But don’t worry, there are a few simple steps you can take to try and fix this issue. In this blog post, we’ll walk you through a few different troubleshooting steps you can try to get your TikTok notifications working again.

We’ll cover everything from checking your notification settings to making sure your TikTok app is up-to-date.

So if you’re tired of missing out on your favorite TikTok content because of notifications not working, keep reading to learn how to fix it!

Why are my TikTok Notifications not Working or Showing up in my Inbox?

So why is it that TikTok notifications aren’t working? Here are 7 possible reasons:

1. You have your notifications turned off. It may seem obvious, but it’s always worth checking to make sure that you haven’t accidentally turned off your notifications in the app’s settings.
2. You have a weak internet connection. TikTok notifications rely on a strong internet connection to work properly. If you’re in an area with a weak or unstable connection, your notifications may not be coming through as they should.
3. Your phone is running low on storage. TikTok and other apps need a certain amount of storage space to function properly. If your phone is running low on storage, it could be affecting your notification performance.
4. You’re using an outdated version of the app. TikTok is constantly updating and improving their app, so it’s important to keep your version up to date. If you’re using an older version, it could be causing issues with your notifications.
5. There’s a problem with your phone’s operating system. Sometimes, issues with your phone’s operating system can affect the performance of certain apps, including TikTok.
6. You have a lot of apps running in the background. If you have a lot of apps running in the background, it can drain your phone’s resources and affect the performance of certain apps, including TikTok.
7. There’s a problem with the TikTok servers. Sometimes, issues with the TikTok servers can cause problems with notifications. If you’re experiencing notification issues and none of the above apply to you, it’s possible that there’s a problem with the TikTok servers.

How to Fix TikTok Notifications not Working, Showing up or Manually Disabled

1. Restart Your Phone

One of the first things you can try when troubleshooting issues with your device is to simply restart it. This can often resolve any minor issues or glitches that may be causing problems.

To restart your device, simply follow these steps:

1. Press and hold the power button until the power options menu appears.
2. Tap “Restart” or “Reboot.”
3. Confirm that you want to restart the device.

It’s important to note that you should save any open documents or files before restarting your device, as you will lose any unsaved changes.

Once your device has restarted, try opening TikTok and checking your notifications again. If they are still not working, there may be other issues at play.

2. Check your Phone’s Sound Settings

You should initially check your phone’s volume if TikTok alerts are still arriving but you can’t hear them. Make sure it isn’t muted so that you won’t hear the alerts as they arrive on your device.

At the same time, make sure your phone is not on “Silent Mode,” since this may be the reason your alerts aren’t being received.

When Silent Mode is activated, all notifications, including those from the TikTok app, have their sounds muted.

This implies that your phone’s silent mode and you will not hear TikTok notifications even though they are turned on.

Depending on the sort of Android smartphone you have, you might need to use the volume button or a specific sound button to turn off Silent Mode. For such, there is a toggle switch on iPhones located on the right side of the bar.

iPhone

Silent mode can be disabled by pressing the Silent/Ringer switch until it clicks toward the screen. You can still use Silent Mode on your phone if the orange line is visible.

Android

To disable or exit silent mode on Android phones, press the volume up button to increase the volume. If your TikTok notifications are not showing on Samsung phones or any other android phone, this can be useful.

3. Update the TikTok App

Keeping your app up to date is important for ensuring that it works properly. To update TikTok, go to the app store on your phone and check for updates. If there is a new version available, install it to see if that fixes the problem.

To prevent these problems, it’s crucial that you update your TikTok app to the most recent and reliable version.

This will ensure that you have all the latest features and bug fixes, including any necessary fixes for notifications.

To update your TikTok app:

1. Open the App Store or Play Store on your phone.
2. Search for “TikTok” in the search bar.
3. Tap on the TikTok app in the search results.
4. Tap on the “Update” button next to the app.

4. Turn Off the “Do Not Disturb” Mode

If your phone is in “Do Not Disturb” mode, you won’t receive any notifications. Do Not Disturb Mode may be to blame if you aren’t getting any notifications from any app, including TikTok. In order to receive TikTok notifications, you must turn it off.

This is obviously helpful in situations where the user really doesn’t want to be disturbed.

To Turn off Do Not Disturb on iPhones (iOS)

• Go to “Settings > Focus” on your iPhone to switch off “Do Not Disturb Mode.”
• On the next screen, tap any Focus mode that is marked as “On” to switch it off.

To Turn off Do Not Disturb on Android

• Navigate to Settings.
• Tap on “Sound & Vibration.”
• Tap on “Do Not Disturb” then proceed to toggle it to the left to turn it off (if it was on).

5. Enable Push Notifications on TikTok

Another method to solve broken TikTok notifications is to see if TikTok Push Notifications are enabled, and if not, to turn them on. A recent update may have automatically deactivated alerts or you may have accidentally turned them off.

Users have the option to personalize notifications in TikTok’s settings, and they may unintentionally turn off the app’s notifications. A TikTok app upgrade or reinstallation may have also reset these settings.

You won’t hear the notification alert if the app’s notification sounds are off. Therefore, make sure that the TikTok app for Android or iPhone has the notification sound turned on.

It’s also possible that you have reset your TikTok notifications at one point in time.

Working on this can also be helpful if TikTok shows notifications but no messages associated.

If all other notifications from other apps have sound, try this workaround in particular.

To Enable Push TikTok Notifications on Android

• Tap on the profile icon at the bottom right corner.
• Tap on the hamburger icon (☰) at the top right corner.

• Tap on “Settings and privacy.”
• Proceed to tap on “Notifications” under the “Content and display” tab.

• Next, you will see notification settings for various uses, such as notifications for likes, mentions, new followers, mentions and tags, reposts, direct messages and more. Tap on the toggle button for all the instances you want to receive notifications.

• You may also want to turn on the notifications for all the “In-app notifications.”

By enabling these specific notifications on the TikTok app, you can be sure that you will receive all those notifcations with sound.

6. Check TikTok’s General Notification Settings

In addition to your phone’s notification settings, TikTok has its own notification settings that you can customize.

You won’t receive notifications even if you enable the in-app notification settings for TikTok if the system settings have TikTok’s notifications off.

To Check your device’s settings for the TikTok app’s notification preferences.

• On Android, go to “Settings.”
• Tap on “App management” and then proceed to “App List.

• Select TikTok from the list of apps.
• Tap on Notifications.

• Turn on the toggle to enable notifications for TikTok that you want to receive.

Your device’s notification settings may have some settings that are interfering with TikTok push notifications. Because of this, you might have unintentionally or purposefully turned off notifications on your device in the past.

Turning on notifications as described above will ensure you receive notifications from TikTok without any interference.

7. Disable Battery Saving Mode

The majority of gadgets offer a battery-saving mode that extends the time between charges. For consumers who must use their devices for extended periods of time, this function is intrinsically valuable.

However, TikTok notification sounds and other notifications could be affected if the battery-saving mode is always enabled on your phone.

The explanation is that when the device is turned off, Battery Saving Mode pauses all background operations. Your TikTok alerts may not function or display as a result of this minor power-saving adjustment.

To solve the problem, you must disable the battery-saving mode.

For iOS (iPhone Users)

• Go to “Settings” then proceed to “Battery” on your iPhone to disable battery-saving mode.
• Deactivate “Low Power Mode” by turning it off.

For Android Users

• Navigate to “Settings.”
• Tap on “Battery” then proceed to “Battery Saver.”
• Turn off the battery saver mode.

For Tecno phones, tap on “Battery Lab” from the settings. Navigate to “Advanced Settings” and tap on “Battery Saver.” Turn off the toggle labelled “Use Battery Saver.”

8. Enable Background Data Usage for TikTok

Push notifications for TikTok may also be problematic depending on your mobile data and Wi-Fi connection settings.

Users who disable Background Data Usage typically don’t get notifications while using mobile data. But as soon as they connect to Wi-Fi, they’ll be inundated with notifications.

Try turning on Background Data Usage on your smartphone if this sounds familiar to you.

To enable background data usage for TikTok on Android:

• On Android, go to “Settings.”
• Tap on “App management” and then proceed to “App List.

• Select TikTok from the list of apps.
• Tap on “Mobile data & Wi-fi.”
• Ensure the “Background data” toggle is enabled to “enable usage of mobile data in the background.

In essence, this setting gives the TikTok app internet access even when it’s not open when utilizing cellular data. Consequently, the app may continuously update and send you timely notifications.

9. Log out of TikTok and Log in Again

If TikTok notifications are enabled in the system settings and the app but you are still not receiving them, you can try signing out and then back into TikTok.

This is sometimes all it takes to resolve the TikTok notifications not working issue.

To log out of your TikTok account:

• Tap on the profile icon in the lower right corner to access your profile.
• Tap on the three horizontal lines (☰) at the top right corner.

• Tap on “Settings and Privacy.”
• Scroll to the bottom of the screen and tap on “Log Out.”

• Tap on “Log Out” once again, for confirmation.

After logging out, log in again and check if you will get subsequent notifications from TikTok.

10. Reinstall TikTok to Fix the Notification Issue

Reinstalling TikTok can fix your issue if everything else fails. A fresh copy of the program will include all the most recent updates while uninstalling the app deletes all the data related to TikTok, some of which may be damaged and interfere with alerts.

To uninstall and re-install TikTok:

• Long-press on the TikTok app and choose “Uninstall” or “Remove.”
• Confirm the action by tapping on “OK.”

• Go to Google Playstore (Android) or the Apple App Store (iPhones) and search for “TikTok.”
• Tap on “Install” or “Get” to get it installed.

After reinstalling TikTok, you can expect the notifications to work again.

11. Clear TikTok App’s Cache to fix the Notification Issue

The technology behind caching in apps can be really helpful in the smooth functioning of the app. However, corrupt cached files and data can occasionally cause issues such as the one under discussion – TikTok notifications not working.

If the TikTok notifications issue is caused by cached files and data, then it’s essential to clear the cache to get it resolved.

To clear TikTok cache on Android

• Go to “Settings” and tap on “App Management.”
• Proceed to “App List” to see all the apps you’ve installed on your phone.

• From the list of apps displayed, select TikTok.
• Tap on “Storage & Cache.” Proceed to tap on “Clear Cache.”

To get TikTok cache and data cleared on an iPhone, simply uninstall it, then reinstall.

12. Report the Notification Issue to TikTok

If you’ve tried troubleshooting with all the above methods and yet you still don’t receive notifications on TikTok, then your last resort will be to reach out to TikTok.

To report notifications not working to TikTok, follow these steps:

• Tap on the profile icon in the lower right corner to access your profile.
• Tap on the three horizontal lines (☰) at the top right corner.

• Tap on “Settings and Privacy.”
• Scroll to the bottom and tap on “Report a problem.”

• Under the topics, select “Notifications.”

• Tap on “Push notification, then proceed to tap on “Unable to receive push notifications.” (If it is your TikTok inbox notifications that are not working, then tap on “Inbox Notification, then proceed to select “Unable to receive inbox notifications.”)

• Tiktok provides you with a list of troubleshooting steps to fix the problem. Tap on “No” under “Is your problem resolved?”
• Now, tap on “Need more help?”

• In the feedback textbox that displays, you can send something like this:

Dear TikTok team, I am having an issue with notifications not working on the app. I have checked my notification settings and everything seems to be correct, but I am still not receiving notifications for new videos or messages. Could you please look into this issue and help resolve it? Thank you for your assistance.

• You can be sure that TikTok will fix the notifications not showing issues or revert to you with actionable guidelines on how to resolve your notifications issue.

How to fix TikTok Notifications not working on Apple Watch

If you’re having trouble with TikTok notifications not working on your Apple Watch, don’t worry – there are a few simple steps you can try to fix this issue.

First, make sure that you have the TikTok app installed on your Apple Watch and that you have enabled notifications for the app. To do this, go to the “My Watch” tab in the Apple Watch app on your iPhone, select TikTok from the list of apps, and toggle the “Show App on Apple Watch” switch to the on position.

Next, check that you have the latest version of the TikTok app installed on both your iPhone and your Apple Watch. If you don’t, update the app to see if that fixes the issue.

If those steps don’t help, try resetting your Apple Watch by pressing and holding the side button and the Digital Crown until the power off screen appears. Then, drag the power off slider to turn off your Apple Watch. To turn it back on, press and hold the side button again until you see the Apple logo.

If none of these steps work, you may need to contact Apple or TikTok customer support for further assistance. Hopefully one of these solutions will fix your TikTok notification problems on your Apple Watch!