{"id":5951,"date":"2024-03-22T09:51:05","date_gmt":"2024-03-22T09:51:05","guid":{"rendered":"https:\/\/websitedesigngh.com\/?p=5951"},"modified":"2024-03-22T09:52:07","modified_gmt":"2024-03-22T09:52:07","slug":"instagram-direct-messages-not-sending-working-showing","status":"publish","type":"post","link":"https:\/\/websitedesigngh.com\/instagram-direct-messages-not-sending-working-showing\/","title":{"rendered":"Fix: Instagram Direct Messages (DMs) not Sending, Working, or Showing Up"},"content":{"rendered":"\n

Are you finding issues with your Instagram app that you are finding your Instagram direct messages not sending? Then you should join us by reading this article to find definite solutions to your issue.<\/p>\n\n\n\n

Instagram Direct messages<\/strong> is one of the best features the social media app has as it is used and able to connect with Instagram users by giving them the chance to interact with themselves. Friends communicate on Instagram using the Instagram direct messages feature as well as engaging followers.<\/p>\n\n\n\n

Various businesses on Instagram also engage their customers using the direct messages feature. Despite the fact that the Instagram direct messages feature has been a benefit to many users across the world, it is also prone to issues.<\/p>\n\n\n\n

The issues that have to do with Instagram direct messages are in different folds. Some of these issues have to do with the user not being able to send messages as well as media to other users. <\/p>\n\n\n\n

The user trying to send a message or a media (images, videos, and posts\u00ad) may receive a\u201d Failed to send<\/strong>\u201d error after not being able to send successfully. Others have an issue on their side where they are not able to receive messages as expected. <\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Sometimes it also occurs when you have received a message and you have tried to load and view but it is not loading. For this, you may receive a \u201ctry again<\/strong>\u201d error or “Couldn’t create thread. We’re sorry, but something went wrong. Please try again”<\/strong><\/p>\n\n\n\n

This guide you will eventually find is for all devices you are using to access the app. It may be iPhone, Android, iPad, or even the web browser. You will definitely find this article very beneficial.<\/p>\n\n\n\n

\"Instagram<\/figure>\n\n\n\n

Reasons for the Instagram Messages (DMs) not Sending or Working<\/h2>\n\n\n\n

If you are facing the issue of Instagram messages not sending and for that matter, why are Instagram messages not sending? Or why are Instagram messages not loading? Beat yourself no more as we take you through the reasons for Instagram messages not sending.<\/p>\n\n\n\n

    \n
  1. Instagram system down<\/li>\n\n\n\n
  2. Instagram app cache and data<\/li>\n\n\n\n
  3. Blocked by the receiver<\/li>\n\n\n\n
  4. Suspension by Instagram<\/li>\n\n\n\n
  5. Sending a message to someone you do not follow<\/li>\n\n\n\n
  6. Message deleted by Sender<\/li>\n\n\n\n
  7. Problems on the side of the receiver.<\/li>\n<\/ol>\n\n\n\n

    How to Fix Instagram Messages not Sending or Working<\/h2>\n\n\n\n

    1. Check the Internet Connection<\/h3>\n\n\n\n

    We suggest that the first way to deal with the issue of your Instagram direct messages not sending is to check your internet connection. It may be a result of a low internet connection which is making your Instagram direct messages not showing seen. <\/p>\n\n\n\n

    You have to check and make sure that you have enough internet connection to access the app. Lack of a strong internet connection gives you very little or no chance to access the app, hence giving you problems like \u201cWe couldn’t create thread<\/strong>. We are sorry but something went wrong<\/strong>\u201d.<\/p>\n\n\n\n

    To rectify this, you should not hesitate to check the strength of your internet connection and this can easily be done by using fast.com<\/a> to check how fast or slow your internet connection is. <\/p>\n\n\n\n

    \"Instagram<\/figure>\n\n\n\n

    Upon checking the strength of your internet connection and you realize you are having a speed of your network ranging below 3Mbps, then you should find your internet connection very problematic. <\/p>\n\n\n\n

    You, therefore, have to either connect to a stronger network or upload your network server with enough data allocation. After doing this, try resending the message to check if you still encounter the issue of Instagram direct messages not working.<\/p>\n\n\n\n

    2. Check the Instagram Server Status<\/h3>\n\n\n\n

    Sometimes the reason why your Instagram direct messages won’t load is not self-inflicted but rather the Instagram server. This is because there are sometimes general glitches that happen in the systems of Instagram, causing all users to get stuck accessing the app.<\/p>\n\n\n\n

    This may happen when you are trying to log in to the app, upload a feed, send Instagram direct messages, load Instagram direct messages or upload Instagram stories. It happens once in a while but if you are unfortunate and it happens, you may not be too sure if it\u2019s actually just you or a general problem. <\/p>\n\n\n\n

    For that matter, you should not hesitate to check using Down Detector<\/a> to check if the system is actually down or not. Search for \u201cInstagram\u201d on the software and check if they serve you with Instagram outage reports in your area.<\/p>\n\n\n\n

    \"can't
    downdetector.com<\/a><\/figcaption><\/figure>\n\n\n\n

    Aside from this, you can also check Twitter or Facebook to find out if there has been an official communique from Instagram about their app malfunctions.<\/p>\n\n\n\n

    3. Try Using a VPN to Access Instagram<\/h3>\n\n\n\n

    If you check and it is truly the fault of Instagram that your Instagram direct messages stopped working, then you should find a temporal VPN and use it. As a matter of fact, the conditions of the temporal malfunction of Instagram may not be the entire world but just your region <\/p>\n\n\n\n

    For this reason, you should find a VPN to use, which will allow you to change your device’s IP address and use a new one, as though you are accessing the Instagram app in a different country.<\/p>\n\n\n\n

    You can cross-check the least affected countries concerning the issue so that you use your VPN to connect to a different server. To have a VPN that preferably works with the Instagram app, try NordVPN<\/a> to access the app and successfully send, load, and receive direct messages.<\/p>\n\n\n\n

    4. Logout Instagram and Sign in Again<\/h3>\n\n\n\n

    After trying all the above options and it is still not working for you, then you should log out of Instagram and log in again. This option will give you the chance to have a fresh Instagram direct message platform to be able to send and receive messages again.<\/p>\n\n\n\n

    Do this by using the steps given below:<\/p>\n\n\n\n

      \n
    1. Go to your Instagram profile.<\/li>\n\n\n\n
    2. Tap on the three horizontal lines at the top right of your profile<\/li>\n\n\n\n
    3. Search and tap on settings<\/li>\n\n\n\n
    4. Scroll down to tap log out of account<\/li>\n\n\n\n
    5. After you\u2019ve been successfully logged out, insert the correct password and username to log in to Instagram.<\/li>\n\n\n\n
    6. Check out if you can now send, receive and load Instagram direct messages<\/li>\n<\/ol>\n\n\n\n
      \"Cant<\/figure>\n\n\n\n

      5. Clear Instagram App Cache and Data<\/h3>\n\n\n\n

      After you log in to the Instagram app and your Instagram direct message is still not working, then we suggest that you should clear the app cache and data. The issue may be a result of hitches caused by the Instagram app bugs.<\/p>\n\n\n\n

      Clearing them will pave a way for the Instagram app to work correctly. To do this, use the steps given below:<\/p>\n\n\n\n

        \n
      1. Close the Instagram app on your phone<\/li>\n\n\n\n
      2. Long press the app till a sub-window shows and tap on the app info<\/li>\n\n\n\n
      3. Scroll down to look for storage and tap on it<\/li>\n\n\n\n
      4. Go down to tap on the clear cache to clear the Instagram app cache<\/li>\n\n\n\n
      5. Go back to relaunch the app to check whether the issue has been resolved.<\/li>\n<\/ol>\n\n\n\n
        \n
        \"\"
        Instagram App Info<\/figcaption><\/figure>\n\n\n\n
        \"\"
        Instagram App info<\/figcaption><\/figure>\n\n\n\n
        \"instagram
        instagram clear cache<\/figcaption><\/figure>\n<\/figure>\n\n\n\n

        If you are using the browser to access your Instagram account, then you should try to clear cookies on the browser rather. To do this, follow the steps given below:<\/p>\n\n\n\n

          \n
        1. Launch the browser (Either Google Chrome or Microsoft Edge)<\/li>\n\n\n\n
        2. Tap on the three horizontal dots located at the top corner.<\/li>\n\n\n\n
        3. Click on settings<\/li>\n\n\n\n
        4. Click on Privacy & Security and select clear browsing data.<\/li>\n\n\n\n
        5. Tick the boxes next to Cookies and other site data as well as cached images and files<\/li>\n\n\n\n
        6. Click on clear data<\/li>\n\n\n\n
        7. All the cache and cookies will be cleared and you can access Instagram on the browser again.<\/li>\n<\/ol>\n\n\n\n

          6. Update or Reinstall the Instagram App to Fix the DM Issues<\/h3>\n\n\n\n

          <\/strong>If you are still facing issues with the Instagram direct messages not receiving even after clearing the Instagram app cache and data or clearing browser cookies and browser history, then you should update the app<\/strong>. <\/p>\n\n\n\n

          This is because you might be using an outdated version of Instagram that does not permit you to use the app and for that matter, you should update it as soon as possible so that you can log in to the app without facing problems like, \u201cSorry, there was a problem with your request<\/strong>\u201d. <\/p>\n\n\n\n

          Below are the steps you can use to update your Instagram app:<\/strong><\/p>\n\n\n\n

            \n
          1. Close all apps running in the background including the Instagram app.<\/strong><\/li>\n\n\n\n
          2. Go to the Google Play store <\/strong>or app store<\/strong> on your device<\/li>\n\n\n\n
          3. Search for Instagram<\/strong> in the search bar<\/li>\n\n\n\n
          4. Tap on Update <\/strong>to update the app.<\/li>\n\n\n\n
          5. Check to see if the app has been updated successfully and relaunch the app.<\/li>\n\n\n\n
          6. After launching the app, check if you still face the issue.<\/li>\n<\/ol>\n\n\n\n
            \"Update
            Update the Instagram app<\/figcaption><\/figure>\n\n\n\n
              \n
            1. Close the Instagram app<\/strong> on your phone<\/li>\n\n\n\n
            2. Long press the app till a sub-window shows and tap on uninstall<\/strong>.<\/li>\n\n\n\n
            3. After successfully uninstalling the app, go to Playstore <\/strong>(for android users) or App store (for iOS users)<\/li>\n\n\n\n
            4. Search for the Instagram app<\/strong> in the search bar.<\/li>\n\n\n\n
            5. Tap on the install section to download the latest version of Instagram on either Playstore<\/strong> or App store.<\/strong><\/li>\n\n\n\n
            6. Launch the app, and check if you still face the issue of Instagram messages not sending or loading.<\/strong><\/li>\n<\/ol>\n\n\n\n

              7. Use the Instagram Thread App<\/h3>\n\n\n\n

              Aside from using the original Instagram app, you can choose to send and receive messages through the \u201cThreads from Instagram<\/strong>\u201d app which seems like an alternative client of the main Instagram app. <\/p>\n\n\n\n

              For that matter, if you are not able to send and receive messages from Instagram, then you should definitely try using the \u201cThreads from Instagram<\/strong>\u201d app to do that. Many users of Instagram have reported that after using this new app, they have been able to receive messages successfully. <\/p>\n\n\n\n

              You should download the \u201cThreads from Instagram\u201d app on Google Play Store or App store, using the options below:<\/p>\n\n\n\n

                \n
              1. Go to Playstore <\/strong>(for android users) or App store (for iOS users)<\/li>\n\n\n\n
              2. Search for the Threads from Instagram<\/strong> in the search bar.<\/li>\n\n\n\n
              3. Tap on the install section to download the latest version of Threads from Instagram<\/strong> on either Playstore<\/strong> or App store.<\/strong><\/li>\n\n\n\n
              4. Launch the app, and check if you still face the issue of Instagram messages not sending or loading.<\/strong><\/li>\n<\/ol>\n\n\n\n
                \n
                \"\"
                Instagram thread on Play store<\/figcaption><\/figure>\n<\/figure>\n\n\n\n

                8. Login to Instagram on the Instagram Web<\/h3>\n\n\n\n

                After going through all the processes and the issue of Instagram views not appearing, then it may also be the problem of the Instagram app so you should consider launching Instagram with the use of the Instagram web. <\/strong><\/p>\n\n\n\n

                By doing this, use the processes recommended as follows:<\/p>\n\n\n\n