Are you an avid user of the TikTok app but you are not able to send messages to other TikTok users because TikTok says you can’t send messages because of the user’s privacy settings? Then look no further because we’ve got you covered with the best guidelines on how to go about this!
Usually, when you see this issue on the TikTok app, it means that the user has set his or her privacy setting not to allow messages from some particular TikTok users which you are inclusive of.
If this happens, the account does not allow anyone the user does not follow to send the user a message.
Well, we have for you the best guidelines to resolve this issue as soon as possible in order to send direct messages to another TikTok user whose messages have been restricted due to privacy settings.
Why Can’t I Send Messages on TikTok?
You are not able to send messages on TikTok as a result of the user’s privacy settings which is restricting some particular users on TikTok from sending a message to the user.
The user chooses who can send a message to them and if you are not in that category, you should not expect your TikTok message to be sent or received by that user on TikTok.
- The default message settings on TikTok allow every user (Everyone) to send you a message on the app when you first sign up on TikTok but with time, for the sake of privacy, if you still want to change the setting for who can send you a message, can do that.
- If you set the settings to Friends, only your friends on TikTok can send you a message on the app. Therefore, any user who is not your friend on TikTok will be restricted from sending you a message on the app. These friends on TikTok include followers that follow you back, suggested contacts, and friends from Facebook (If you have linked your account).
- If you set the settings to Followers you follow back and people you sent messages to, only your followers that you have followed back as well as TikTok users that you have sent a message to, can send you a message on the app. Therefore, if any user is not in this category, the message can either not be sent or received by the user.
- If you set the settings to No One, it means that no TikTok user will be able to send you a message on the app. For that matter, you are not going to receive a message from anyone on TikTok and everyone will be restricted from sending you a message.
How to Change Message Settings On TikTok
If you want to change message settings on TikTok, we are going to show you how to do that using these simple guidelines:
- Launch the TikTok app on your android or iOS device.
- Login to your account if you are not already logged in.
- Tap on the Me icon to go to your TikTok profile.
- Tap the three horizontal lines to open the settings.
- Now, select Settings and Privacy.
- Under Settings and Privacy, choose Privacy.
- Tap “Direct messages.”
- Choose Direct Messages.
- In this section, choose who can send you messages on TikTok.
How to Fix Can’t Send Messages Because of User’s Privacy Settings on TikTok
We are going to show you how to go about your TikTok not being able to send messages because of the user’s privacy settings. Use the simple steps below to be able to send messages to the TikTok user on the app.
1. Follow the User On TikTok And Ask For A Follow Back
Most people restrict all other TikTok users from sending them a message on the app except people who follow them and they also follow on the app. Therefore, to be able to send a direct message to the person, you should have followed and the user must follow you back on the app.
After you follow the person on the app, if there is another means to communicate to the user, try and ask that the user follows you back so that you will be able to send the user a direct message on the app.
If this happens, you both will be known as friends on TikTok and you can send direct messages to each other on the app.
2. Ask the User to Enable Message Settings to Receive Messages from Anyone
It could be that the user has set their privacy settings to No one. This means that no Instagram user can send them a message and you are automatically included.
For that matter, if it TikTok you want to text the user, you should contact them by any other means to set their privacy settings to either allow anyone or friends to send them messages on TikTok.
After the user allows the settings and it is for friends, you should make sure you follow the user and the user follows you back to have the chance to text them on TikTok.
3. Check if Your Phone Number has been Verified to Send a Message to the User
Even if the user’s privacy settings allow everyone to send them a message, you will not be able to send the user a message because your number has not been verified. Therefore, you should endeavor to verify your TikTok phone number in order to send messages on the app.
To check whether your TikTok phone number has been verified, follow the steps below:
- Launch the TikTok app on your android or iOS device.
- Login to your account if you are not already logged in.
- Tap on the Me icon to go to your profile.
- Tap the three horizontal lines in the top right of your screen.
- Choose Privacy and Settings.
- Now, select Manage Accounts.
- Tap the phone number to check if it is verified.
If it is not verified, you should verify your phone number on TikTok before you can send a message to the user.
Conclusion
As an avid TikTok user, if you are in a situation when you can’t send messages because of user’s privacy settings in TikTok, you may be very worried because it is sometimes worrisome.
Usually, when this happens, there is nothing you can do about it but this article has got you covered!
We provide you with the best guidelines to resolve your issue so that you can interact with other TikTok users despite their privacy settings. Reach out to this article any day to know how to go about it when you can’t send messages because of user’s privacy settings in TikTok.